ln999 Privacy Policy

ln999 uses personal data only for the purposes for which it was collected or for purposes that are compatible with the original collection purpose. The following describes the primary uses of personal data processed by ln999.

• To create and manage your ln999 account, verify your identity and age (21+ requirement), and maintain accurate account records.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers, and to maintain transaction records for compliance purposes.
• To provide customer support, respond to queries and complaints, and resolve disputes in connection with your account or any transaction.
• To monitor gameplay for responsible gaming compliance, including identifying patterns that may indicate problem gambling, and to apply deposit limits or self-exclusion tools when requested.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the ln999 platform.
• To send you service-related communications, including account notifications, transaction confirmations, security alerts, and — where you have opted in — promotional offers relevant to your activity on ln999.

ln999 does not sell or rent your personal data to third parties. We may share your personal data with third parties only in the limited circumstances described below. In all cases, data sharing is subject to appropriate contractual safeguards requiring the recipient to protect your data to a standard consistent with this Policy.

• Payment Service Providers: Your transaction reference data is shared with bKash, Nagad, Rocket, Upay, and Bangladeshi banking partners solely to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Technology and Service Providers: We use third-party providers for hosting infrastructure, cybersecurity services, and analytics. These providers access personal data only to the extent necessary to perform services on our behalf and are bound by strict confidentiality obligations.
• Game Content Providers: Game studios such as Pragmatic Play and Evolution Gaming may receive anonymised or aggregated gameplay data for game integrity monitoring and RNG certification purposes. No personally identifiable information is shared with game providers beyond what is required for session authentication.
• Legal and Regulatory Authorities: ln999 may disclose personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, legal process, or a binding court order.

ln999 uses cookies and similar tracking technologies on the platform to improve your experience, maintain your session, and gather analytics data that helps us optimise the platform for Bangladeshi mobile users. The following categories of cookies are used.

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your logged-in session, remember your language preference (English or Bengali), and enable core features such as account access and the game lobby. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players use the platform — including which pages are visited most frequently, session duration, and navigation paths. This data helps us improve page load speeds and content relevance for users on Bangladeshi mobile networks (Grameenphone, Robi, Banglalink, Teletalk).
• Functional Cookies: These cookies remember your preferences such as display settings and notification options to provide a more personalised experience each time you visit ln999.
• Security Cookies: These cookies help ln999 detect and prevent fraudulent login attempts, session hijacking, and other security threats. They are a core part of our account protection framework and are always active.

You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ln999 platform. ln999 does not use third-party advertising cookies or cross-site tracking cookies.

As a player using the ln999 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your registered account details. ln999 will respond to all valid requests within five (5) business days and will complete the action within thirty (30) days of receipt, or notify you if a longer period is required.

• Right of Access: You have the right to request a copy of the personal data that ln999 holds about you, together with information about how it is being used and with whom it has been shared.
• Right to Rectification: You have the right to request correction of any personal data held about you that is inaccurate, incomplete, or out of date. Please note that corrections to identity data may require supporting documentation.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal retention obligations.
• Right to Restrict Processing: You have the right to request that ln999 restricts the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing pending verification of ln999's legitimate grounds.
• Right to Data Portability: Where processing is carried out by automated means on the basis of consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object at any time to processing of your personal data for direct marketing purposes. You also have the right to object to processing based on ln999's legitimate interests, subject to ln999 demonstrating compelling legitimate grounds that override your interests.

The ln999 platform is strictly intended for adults aged 21 and above. ln999 does not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close any associated account. Parents and guardians who believe that a minor may have registered an account or provided personal data to ln999 without authorisation are encouraged to contact [email protected] immediately. ln999 applies age verification checks at registration and at withdrawal to enforce this policy.